Solutions for a Sustainable Workforce

Article

A collection of workforce strategies to recruit, retain, and train pediatric health care staff.

Published Jan. 05, 2024|

The missions of children’s hospitals and health systems embody extraordinary aims, and there is one common denominator in fulfilling them: people. Yet the pandemic, the behavioral health crisis and surges in RSV and flu have strained the workforce, resulting in higher turnover and lower recruitment than the industry has seen.

"It’s clear that the pipeline of for caregivers must be a priority," says Amy Knight, president of the Children's Hospital Association.

In the face of these challenges, children’s hospitals and health systems have worked toward sustainable solutions. Some approaches have already proven effective while others are being piloted with promising results. Find a collection of these strategies below. If your hospital has a program making an impact, we'd love to hear from you. 

About Children's Hospital Association

Children’s Hospital Association is the national voice of more than 200 children’s hospitals, advancing child health through innovation in the quality, cost, and delivery of care.

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Retention

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Nurse Retention: 3 Essential Changes Children's Hospitals Must Make

By upending traditional approaches to workforce, Children’s Hospital of Philadelphia is keeping nurses engaged (and employed) for the long haul.

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Building a Strong Employer Brand

A children’s hospital developed an employee value proposition to better position itself in the marketplace and enhance employee experience.

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On-Site Child Care Spurs Retention

Hospital-run centers provide convenient care tailored to the needs of health care workers—and staff who use them stay longer.

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Engaging Employees in a Buyer's Market

By adapting to employee expectations and needs, this hospital reduced staff turnover by a third.

Recruitment

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Staffing Strategy: Centralized Hiring Hub Speeds Nurses to the Bedside

One children’s hospital addresses the nursing shortage by shaving time from the hiring process.

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4 Ways to Increase Recruitment and Retention

Leveraging a large scope of benefits, a children’s hospital shares its methods for low employee turnover and high engagement scores.

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Scholarship Program Attracts Nurses, Alleviates Staffing Shortages

Children’s Hospital of New Orleans has launched a program that puts a new spin on a tried-and-true recruitment initiative.

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This Internship Is Changing Lives in Underserved Communities

The program provides under-resourced communities with career opportunities while tapping new pipeline of diverse talent.

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Children's Hospitals Today

CHA's award-winning publication features articles on topics such as hospital operations, leadership strategies, behavioral and mental health, and quality initiatives.

Staffing

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How to Cultivate a Happy Workforce

Children’s hospitals are using a practical framework to restore and empower a strained workforce.

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3 Trends in Employee Benefits at Children's Hospitals

The 2024 benefits survey captures a detailed look at children’s hospital-sponsored benefits compared to prior years.

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The Four Pillars of Resilience

Help employees mitigate burnout by cultivating change at the team level.

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How to Build High-Performing Teams

Learn the key to making hospital teams more productive, effective and happier.

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Children's Hospitals Today

CHA's award-winning publication features articles on topics such as hospital operations, leadership strategies, behavioral and mental health, and quality initiatives.

Well-Being

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A Well-Being Program for the Whole Person

A multi-pronged approach meets the physical, psychological and emotional needs of employees.

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Stress First Aid: Peer Support for Emotional Health

A military first aid method helps hospital staff recover from stressful events.

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A 5-Minute Routine to Build Lasting Resilience

This 7-step process aims to eliminate stress at its source and build resilient individuals and teams.

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A New Tool for Measuring Employee Well-Being

The Well-Being Index, a new product included with CHART® participation, enables children’s hospitals to balance employee needs with hospital goals.

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Children's Hospitals Today

CHA's award-winning publication features articles on topics such as hospital operations, leadership strategies, behavioral and mental health, and quality initiatives.

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Children's Hospitals Today

CHA's award-winning publication features articles on topics such as hospital operations, leadership strategies, behavioral and mental health, and quality initiatives.

Diversity, Equity and Inclusion

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Children's Hospitals Today

CHA's award-winning publication features articles on topics such as hospital operations, leadership strategies, behavioral and mental health, and quality initiatives.

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A Creative Way to Make Time for DEI Training

This approach enhances current medical training programs with emphasis on DEI and social determinants of health.

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Growing Diverse Leaders From Within

A career development program helps front-line employees grow their careers and become leaders in the hospital.

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Addressing Social Determinants for Employees

A children’s hospital commits resources to support and empower employees affected by social determinants of health.

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Addressing Racism Across an Organization

Seattle Children’s is using a three-phased approach to promote racial equity.

Efficiency and Burnout

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Using Quality Improvement to Reduce Burnout

A novel collaboration between the well-being and continuous improvement teams teaches associates to identify and remove waste from their daily work.

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How to Get Rid of 'Senseless Stuff' at Your Children's Hospital

This formal process empowers staff members to create solutions to everyday problems, making room for things that matter and improving the employee experience.

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How to Improve Portal Messaging Workflow

A new process for answering patient portal messages improved staff response times, resiliency and well-being.

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Health Care Robots: Staffing Strategy of the Future

Health care robots relieve hospital workers of simple duties, freeing them to focus on higher-level tasks.

Generations

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These Are the Employee Benefits Each Generation Wants

Learn generational expectations to create the perfect employee benefits package.

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How to Recruit and Retain Gen Z

A conversation with two experts on the how to succeed with the incoming workforce.

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Defining Generational Workforce Differences

A quick reference for each generation—who they are and what they want.

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The ABCs of Generation Z and Workforce Motivation

What health care leaders need to know about recruiting, managing and retaining the oncoming generation.

Behavioral Health

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A Behavioral Health Solution With Proven Outcomes

An internal nursing team empowers the frontline staff to care for behavioral health patients—and the results speak for themselves.

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Building Tomorrow's Behavioral Health Workforce Today

How one children’s hospital is addressing the mental and behavioral health workforce shortage by investing in training and educational programs.

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A Resourceful Way to Meet Behavioral Health Staffing Demands

An unlikely labor pool provides timely relief for the behavioral health crisis amid staffing shortages.