Hiring nurses at Providence St. Joseph Health was no problem, but retaining them was a challenge. The system’s turnover rate for first-year graduate RNs (residents) rose to about 21% , and the use of agency RNs hit an all-time high. NICU nursing leaders recognized they needed to act to improve nurse retention and education. This case study outlines how a multi-state health system standardized NICU curriculum across 25 facilities.
Review case studies highlighting how organizations improved their onboarding and training for pediatric clinicians.