Children's Hospital Association analysts compared four staffing criteria from the PROSPECT program to identify high-performing pediatric emergency departments (EDs), Dell Children’s Medical Center of Central Texas (Dell Children’s) emerged as one of the top hospitals.
Charge nurses manage productivity at Dell Children’s. Lisa Earp, RN, M.S.N., S MEMS, director, emergency services, says this is the most important part of their success. The charge nurses make real-time decisions about volumes as patients arrive and can determine whether flexing of staff is necessary.
This overview gives insight into a few of the tools Dell Children's uses to meet ED patient needs and monitor population change.