Children's Hospital Association analysts compared four staffing criteria from the PROSPECT program to identify high-performing pediatric emergency departments (EDs). Dell Children’s Medical Center of Central Texas emerged as one of the top hospitals.
Charge nurses manage productivity at Dell Children’s. Lisa Earp, RN, M.S.N., S MEMS, director, emergency services, says this is the most important part of their success. The charge nurses make real-time decisions about volumes as patients arrive and can determine whether flexing of staff is necessary.
This overview gives insight into a few of the tools Dell Children's uses to meet ED patient needs and monitor population change.