• Article
  • September 13, 2017

Children's Hospital Offers Free Telehealth Visits to Families During Hurricane Irma

Families with children who needed health care during Hurricane Irma and in the following days have free access to Nemours' board certified pediatricians through a mobile app or the internet. Nemours CareConnect began offering complimentary telehealth visits to families anywhere in Florida on Sept. 8.

Nemours CareConnect allows pediatricians to treat newborns and kids online with a range of conditions, including vomiting and diarrhea, infected wounds and upper respiratory infections. "Children do not wait for the storm to pass and the roads to clear to get sick, it can happen at any time," says Carey Officer, administrator of telehealth for Nemours Children's Health System, which includes Nemours Children's Hospital in Orlando. "At Nemours, our passion is caring for children, and this technology allows us to do it even in the most challenging weather."

Families can access Nemours CareConnect through the internet, or with a smart phone or tablet using the Nemours CareConnect app. The organization will waive charges in Florida when families enter the coupon code: Irma. Nemours is also setting up CareConnect consoles at two Orange County, Florida shelters. If families there need pediatric care, they can receive it at no cost.

The service is expanding for free to families in Georgia as Irma, now a tropical storm, moves into the state. And last month Nemours offered complimentary visits on CareConnect to families in Texas impacted by Hurricane Harvey.

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