Improving Communication to Enhance Diagnostic Safety
The diagnostic safety toolkit is designed to be used anywhere in an organization and with any diagnosis.
Data submitted to the Child Health PSO® prompted the toolkit creation when more than half of the reporting children's hospitals noted communication among the care team as a top contributor to diagnostic errors. The Patient Safety Team selected strategies to address communication failures within the diagnostic process based on data, the experiences of subject matter experts and children's hospitals' feedback.
It's recommended to review your organization's case analysis on the topics of diagnostic safety and communication to determine how to best leverage the tool internally. Use this tool as an opportunity to connect with your care teams, including opportunities with patients and families to further enhance the risk mitigation strategies suggested.