Introduction to Workplace Diversity Course Overview

Introduction to Workplace Diversity Course Overview

This course explores key elements of diversity, equity and inclusion, including bias and cultural competence.
Quick Takes

  • Released on June 1, 2021.

Hospital employee and patient populations are more diverse than ever before. Pediatric health care organizations' practices, policies and procedures must evolve to reflect the needs, preferences and expectations of the communities they serve.

This course will explore the fundamental concepts of diversity, equity and inclusion, including how bias can influence interactions with colleagues and patients, and how cultural competence and humility are integral to the effective delivery of care and service.

Key feature

  • This course explores the aspects of diversity present in many workplaces and provides tangible behaviors employees can implement on the individual level to support a safe, supportive environment.


  • Define workplace diversity, equity and inclusion.
  • Describe why diversity, equity and inclusion are essential to delivery of quality care.
  • Discuss bias and its impact on interpersonal behavior.
  • Apply actions that limit bias and promote cultural competence and humility.

Note: This course is only available to staff at PLS Participating Hospitals through their Learning Management Systems.


View a Demo

Learn more by participating in a live session or viewing course demos.

For more information, contact:

(913) 981-4187

About PLS

Pediatric Learning Solutions’ online education provides the foundational knowledge clinicians need to master the competencies and skills for safe and effective patient care.

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