SCOPE Quality Improvement Tutorials

Listed below is a series of QI tutorial videos that are no more than 10 minutes long so that you can easily find time to view them independently, or as part of a team meeting. We strongly encourage each team member to view these videos regardless of your previous QI experience to ensure your team is on the same page and speaking the same language.

Below is a list of the QI tutorial videos available and a brief description of what they address. It is suggested that you watch them in the order listed. Please contact Megan Esporas at megan.esporas@childrenshospitals.org if you have any questions.

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Aim Statements

Duration: 4 minutes

  • How to define an aim statement
  • The components of an effective aim statement
  • How to develop your team’s aim statement
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SMART Goals

Duration: 10 minutes

  • The components of a SMART goal
  • Be able to assess the strength of others’ SMART goals
  • Have greater confidence in setting SMART goals for your own SCOPE team

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Creating Process Flow Diagrams

Duration: 7 minutes

  • What is a process flow diagram?
  • When to use a process flow diagram in SCOPE
  • The basic steps for generating a process flow diagram
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Developing PDSA Cycles

Duration: 10 minutes

  • The relationship between the scientific method and PDSA cycle
  • The steps of a PDSA cycle
  • Best practices for implementing them as part of your work in the SCOPE collaborative

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Determining Root Cause

Duration: 10 minutes

  • The relationship between the scientific method and PDSA cycle
  • The steps of a PDSA cycle
  • Best practices for implementing them as part of your work in the SCOPE collaborative
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Statistical Processes (1 of 4)

Duration: 7.5 minutes

  • Overview of the series
  • Origin of statistical process control (SPC)
  • History of SPC in health care

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Statistical Processes (2 of 4)

Duration: 10.5 minutes

  • Review of basic statistics
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Statistical Processes (3 of 4)

Duration: 16 minutes

  • Common versus special cause variation
  • SPC charts

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Statistical Processes (4 of 4)

Duration: 11 minutes

  • Other analytic techniques