Well-Being Survey Results: A Shift in Strategy

Well-Being Survey Results: A Shift in Strategy

For hospitals to thrive, employees must thrive too, according to results from the 2019 benchmarking results.

For hospitals to thrive, employees must thrive too

Twenty CHA member hospitals shared how they are managing well-being initiatives in the 2019 Well-being Survey. The responses to the benchmarking survey help inform human resources and benefits decision-makers, to meet the needs of their multi-generational workforce.

Top initiatives in 2019

Program usage monitoring jumped to the top of the list for hospital initiatives. Hospitals are collecting data through fitness trackers and well-being initiatives and exploring ways to best use the information.

  1. Program usage monitoring
  2. Health assessments
  3. Include well-being in strategic planning

Top health risk concerns

CHA member hospitals ranked obesity and depression or mental health as the top two health risk concerns. Those closely align with health care industry ratings at number one and number three.

Top priorities to improve employee health

Hospitals identified priorities aimed at improving health outcomes and the health experience for employees. The choices also connect with industry ratings.

Incentive preferences

In the past two years, the types of incentive-based programs preferred have started to swing with a 33% increase in participation-only. Offering both Outcome and Participation programs are dwindling.

Lifestyle management incentive offerings

Financial incentives have decreased substantially since 2017 for both CHA member hospitals and the health care industry. While the types of incentives are varied, hospitals are seeing a shift in two areas. Financial incentives are declining, and the number of hospitals not offering incentives increased for various lifestyle management classes and programs. Instead, hospitals are focusing on building a healthy work environment and creating a personalized experience to drive engagement

It’s more common for children’s hospitals to give nonfinancial incentives such as points, prizes, and merchandise for participation, while more are opting to offer no incentives for lifestyle management programs.

Biometric screening incentives

Since 2017, financial incentives to participate in biometric screening have dropped 32%. Nonfinancial incentives increased by 21%. Most CHA hospitals offer an incentive to complete a biometric screening and the No. 1 incentive is lower premium contributions.

HRA incentives

Even though financial incentives are leveling off in other areas, cash is still king for HRA participation. The leading incentive for HRA completion among CHA hospitals are financial incentives such as cash and gift cards. Premium discounts for participation are close behind.

Maximum annual value of incentives

More children’s hospitals are providing lower financial incentives. In 2019, most hospitals had an annual incentive value of $500 or less while in 2017, 42% of hospitals had an annual value of $500 or more.

About the Well-Being Survey

Participation helps identify engagement strategies, improve employee well-being initiatives, and control health care costs.