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Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

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Survey
Wellness Trends and Survey Results: A Shift in Strategy September 19, 2019

For hospitals to thrive, employees must thrive too.

Resources

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Toolkit
COVID-19: Policy Resources for Children's Hospitals
April 3, 2020

This resource hub is designed to help you track policy-related resources helpful to your work during the COVID-19 crisis.

Press Release
Children's Hospitals Address National Surge Capacity
April 3, 2020

CHA releases pediatric guidance informing local coordinator of hospital beds, staff and supplies for COVID-19 patients.

Policy Position
Coordinating Pediatric Hospital Care to Increase Capacity for Adults with COVID-19
April 3, 2020

The spread of COVID-19 will challenge our national capacity of hospital beds, staff and supplies for adults and children. Addressing this demand quickly, safely and effectively is our highest priority.

Analysis or Summary
Chart of Section 1135 Waivers for State Medicaid/CHIP COVID-19 Response
April 2, 2020

This chart summarizes approved state 1135 waivers of Medicaid and CHIP requirements and will be updated as CMS approves additional states' requests.

Toolkit
Featured: COVID-19 Tools and Resources for Children’s Hospitals
April 1, 2020

Children’s hospitals can adapt these templates and tools to continue to provide the best care for children during the COVID-19 outbreak.

Article
Leader’s Perspective: In Crisis, Practice Kindness, Communication
April 1, 2020

One children’s hospital CEO says it’s important for leaders to be visible during this time and interact with staff on a human-to-human level.

Article
Addressing the Surge of Patients During COVID-19 Pandemic
April 1, 2020

Find new guidance on limiting elective procedures and improving surge capacity during the COVID-19 pandemic.

Toolkit
COVID-19: Supply and Pharmaceutical Resources for Children’s Hospitals
April 1, 2020

This resource hub is designed to help you track supply and pharmaceutical information helpful to your work during the COVID-19 crisis.

Analysis or Summary
Congressional Relief Legislation in Response to COVID-19
March 30, 2020

Three congressional packages for COVID-19 relief have passed to date. Read more about them here.

Press Release
Children’s Hospitals Thank Congress for COVID-19 Prevention and Preparation Funding
March 26, 2020

Children's hospitals thank Congress for crucial funding during the COVID-19 public health emergency.

Article
Pediatricians' Podcast Connects with Families on COVID-19
March 24, 2020

How two physicians used their podcast Kids Considered to provide relevant and accurate information on coronavirus in a time of confusion.

Policy Position
Pediatric Elective Surgery/Procedure Guidance
March 24, 2020

To aggressively combat the COVID- 19 disease, the nation’s children’s hospitals recognize that conservation of critical pediatric resources such as specialized ventilators and Personal Protective Equipment (PPE) is essential.

Talking Points
Support Children's Health and Children's Hospitals in COVID-19 Emergency
March 20, 2020

Congress should provide direct funding to support hospitals who are on the front line of this crisis.

Article
New Pediatric Study Examines COVID-19 Cases in Kids
March 18, 2020

An examination of pediatric coronavirus cases in China shows the potential effect on kids.

Article
COVID-19: Ways to Prepare Your Children's Hospital Now
March 12, 2020

As the U.S. prepares for a surge in cases, children’s hospitals should consider these keys to a proper response.

Article
Inform the Community About Your Hospital's Response to COVID-19
March 11, 2020

Whether families have a sick child or are seeking routine care, many look for guidance on COVID-19 safety practices.

Article
Leader's Perspective: Preventing the Spread of Coronavirus in the U.S.
March 11, 2020

As the death toll climbs internationally, children’s hospital leaders are stressing the importance of screening everyone and taking prompt action for those exhibiting symptoms.

Article
Leader's Perspective: What it Takes to Lead in a Children's Hospital
March 11, 2020

One CEO dishes on his philosophy for being prepared to take on a leadership role and the importance of advocacy.

Article
3 Emerging and Enduring Challenges in Pediatric Health Care
January 30, 2020

Children's hospitals are trying different ways of doing things in the face of evolving challenges.

Article
Mindfulness-Based Training Can Help Those in Stressful Health Care Environments
January 30, 2020

A military veteran design mindfulness-based training to assist those in extreme stress environments.

Article
The Secrets to Stellar Customer Service in Health Care
January 30, 2020

Give hospital employees the skills and confidence to tackle tough customer service challenges.

Article
Enhancing Diversity in the Nursing Workforce
January 30, 2020

This hospitals program recruits nurses from underrepresented groups.

Article
Children's Hospitals Enter 2020 With Renewed Focus on Priorities
January 30, 2020

A new year presents new opportunities.

Article
The QI Project that Helped a Children's Hospital Improve Patient Flow
January 29, 2020

Through a more efficient discharge system, Cincinnati Children’s reduced costs to families and insurers, and improved the overall patient experience.

Article
Leadership Tip: The Power of Asking Questions
January 23, 2020

R. Lawrence Moss has worn many different leadership hats on his way to becoming president and CEO of Nemours Children's Health System.

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