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Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

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Survey
Wellness Trends and Survey Results: A Shift in Strategy September 19, 2019

For hospitals to thrive, employees must thrive too.

Resources

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Article
4 Ways High-Performing EDs Balance Staffing and Promote Resiliency
December 3, 2019

Children’s hospitals are developing staffing practices that produce high-performing emergency departments without sacrificing attention to employee resilience.

Article
Drone Test Flight Could Expedite Organ Transplants
December 3, 2019

On-demand organ delivery could reduce the amount of time a patient waits for transplant surgery once an organ is available.

Reference Material
Identify Potential Burnout on Your Team
December 3, 2019

Children's hospitals face one-of-a-kind challenges when it comes to managing the weight of the job.

Article
Controlling Pediatric IV Acetaminophen Use Reduces Safety Risks and Medication Waste
December 3, 2019

Here’s how children’s hospitals improved their drug use policies.

Article
How Provider Stress Can Lead to Cognitive Bias and Diagnostic Errors
December 3, 2019

Burnout rates are on the rise and can have patient repercussions. Use these seven strategies to reduce the risk of diagnostic errors to avoid cognitive biases in patient care.

Article
Passing Notes: Children's Hospitals Improve Transparency for Patients, Families
November 11, 2019

As children’s hospitals aim for better transparency with patients, families gain access to physician notes.

Article
4 Lessons Learned When Creating a Standard of Care in a Health System
November 6, 2019

Weaving together children’s and adult hospitals into one system can create varied standards of care. This hospital system keeps the needs of children at the forefront while integrating hospitals and expanding care access.

Article
Pediatric Hospital Leaders Explore Challenges in Health Care
November 5, 2019

Children’s hospital leaders gather at Annual Leadership Conference to discuss strategy and examine evolving challenges in health care.

Article
Defining Our National Children’s Hospital Community
October 24, 2019

No matter what a children’s hospital’s size, kids come first.

Article
Strategies to Help Families Improve Appointment Adherence
October 24, 2019

Reduce no-shows by engaging with patients and families in new ways.

Article
Bringing up the Next Generation of Children's Hospital Workers
October 24, 2019

Children’s hospitals are working to attract and recruit tomorrow’s health care workers through educational programs and internships.

Article
Help Hospital Employees Find Resilience and Reduce Burnout
October 24, 2019

Children’s hospitals can take steps to improve employee resiliency as the industry faces a rise in burnout.

Article
Reduce Physician Burnout with EHR Enhancements
October 24, 2019

How one hospital’s physician informatics program is pairing analysts and clinicians for improvements in the electronic health record that reduce challenges and employee burnout.

Article
Children's Hospitals Improve Transparency for Patients, Families
October 23, 2019

As children's hospitals aim for better transparency with patients, families gain access to physician notes.

Article
Are You Prepared to Guard Against Data Breaches?
October 23, 2019

Health care ranks as the costliest industry when it comes to recovering from a data breach. Here’s one leader’s perspective on how to address data security in a children’s hospital.

Article
1 in 3 Professionals Are Burned Out. Are You?
October 23, 2019

People working in health care are statistically more likely to experience burnout than most other industries.

Article
15 Tips for Coping with Health Care-Related Work Stress
October 21, 2019

Even the most dedicated employees can experience workplace fatigue. Here are some tips to help you start reigniting your passion for providing the best care to kids.

Article
Leadership Tip: Finding Common Ground Begins with Respect
October 16, 2019

For Johns Hopkins Children’s Center’s chief medical officer, Maggie Moon, assuming the best intentions of everyone on staff is a great starting point for productive conversation.

Article
Reducing Employee Burnout Key to Improving Quality and Safety in Health Care
October 9, 2019

Here are strategies children's hospitals can use to keep teams strong.

Article
Leadership Tip: Help Your Team See the Big Picture
October 8, 2019

As Tim Robinson transitions to his new CEO role, he’s helping hospital staff embrace the vision and live it every day.

Case Study
Move Beyond Static Schedules for Efficient Emergency Department Staffing
September 19, 2019

A pediatric hospital recognizes local needs and relies on shared decision making to meet variability in the unit.

Survey
Wellness Trends and Survey Results: A Shift in Strategy
September 19, 2019

For hospitals to thrive, employees must thrive too.

Article
The 7 Things Families Care About Most
September 9, 2019

One hospital was surprised to learn that parents don’t cite patient safety as being important, and there’s a theory why.

Case Study
Use Data to Predict Emergency Department Staffing Needs
September 9, 2019

Here's how Children's Hospital of Philadelphia created staffing efficiency in the ED with data, role clarification and flexibility.

Case Study
Manage Productivity in a Pediatric Emergency Department
August 19, 2019

Several routine practices help Children's Hospital of Orange County (CHOC) adjust to patient volume and efficiently deliver care. Leaders at CHOC constantly monitor acuity levels and census throughout the hospital to successfully manage productivity in the ED.

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