Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

Resources

Article
What the New Hypertension Guidelines Mean for Employee Wellness
November 29, 2017

Children’s hospitals are using data to assess the needs of their employee populations after revised guidelines on high blood pressure were released.

Announcement or News
Participate in Children's Hospital Employee Benefits Survey for Benchmarking and Trend Data
November 20, 2017

Learn how to use the survey data to improve your employee benefits program.

Article
Leadership Tip: What it Means When a Team Member Says Something Isn't Doable
November 14, 2017

When someone says something can't be done, it's their way of putting their head in the sand.

Article
How to Build an Innovation Pitch Team
November 8, 2017

Generating and implementing new ideas and processes doesn't have to take a lot of time or cost a lot of money.

Article
Leadership Expert: How to be More Productive by Pursuing Less
November 8, 2017

Feeling busy but not productive? That means it's time to take a step back and consider making some changes.

Article
A Low-risk Approach to Innovation for Children’s Hospitals
November 8, 2017

Innovation doesn't necessarily mean "disruption." Here's how to be strategic with a smaller-scale approach.

Article
Test Utilization Management Program Helps Hospitals Avoid Costs
October 27, 2017

A test utilization management program can help children's hospitals reduce lab costs, avoid unnecessary blood draws and improve care.

Article
What Different Generations Want From a Health Care Experience
October 27, 2017

Generations of parents and patients expect different things from their experience in a children's health care setting. Is your hospital keeping up?

Article
Board Member Q&A: Kimberly Cripe
October 27, 2017

She has served on the CHA Board of Trustees since 2015.

Article
Leadership Tip: Disrupt the Chain of Command
October 12, 2017

Active, two-way dialogue helps create new opportunities.

Article
Hospital CEO Perspective: Organizational Values Define Culture
September 20, 2017

Peggy Troy, the CEO of Children's Hospital Wisconsin, shares why values are so important.

Article
Two Weeks, Two Hurricanes, 20 Children's Hospitals
September 7, 2017

How children's hospitals prepared for Hurricanes Harvey and Irma.

Article
Both Sides of the Border: Perspectives from an American Pediatric Specialist and Hospital Executive in Canada
August 31, 2017

This CEO with experience working in Canadian and American children's hospitals shares his perspectives on health care.

Article
Leadership Tip: Look for Opportunities for Improvement
August 31, 2017

Help high-functioning, talented teams continue to grow and improve.

Article
3 Experts With Insights to Help You Advance Pediatric Health Care
August 2, 2017

Don't miss insights from these health care leaders at the Annual Leadership Conference.

Article
4 Ways Children's Hospitals are Leading Adult Hospitals
August 1, 2017

Children's hospitals are leading the way in many areas of health care. And adult hospitals are watching, learning and following suit.

Article
Leadership Tip: Help Employees Embrace Change
August 1, 2017

Help teams step out of their comfort zones.

Article
5 Ways the Patient Experience Will Change in the Future
July 19, 2017

While brick-and-mortar facilities will be relevant, the future is all about digital transformation.

Article
Leadership Tip: Don't be Afraid to Disrupt and Get Things Done
July 5, 2017

Nix the top-down management approach and help your team thrive.

Article
How This Hospital Saved $5 million in Direct Costs by Standardizing Care
March 22, 2017

Children's Hospital Los Angeles implemented strategies to reduce clinical care variation for four patient populations.

Article
3 Minutes Can Help Health Care Professionals Move From Burned Out to Resilient
March 22, 2017

To turn around your thinking, take time at the end of your day to reflect on what went well.

Article
Kamishibai Card Rounding Helps Prevent Hospital Acquired Infections
March 13, 2017

Using lean tools, a new program fosters rounding with a purpose, improves bundle compliance and hopes to prevent patient harm.

Article
25 Biggest Pediatric Health Care Innovations in 25 Years
February 8, 2017

Here's a look at significant trends and innovations in pediatric health care from the last 25 years.

Article
Leadership Tip: Don't be Afraid to Apologize
February 8, 2017

Being a good leader means knowing when to apologize and make things right with your team.

Article
Must-have Traits for Children's Hospital Leaders
January 6, 2017

Here are the must-have leadership traits for every children's hospital executive.

CARE Award

CARE Award Delivery System Transformation

An ambitious, national project is underway to test new payment and delivery models for children with medical complexity. 

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