Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

Resources

Article
Leadership Tip: Maintain Focus Amid Budget Challenges
November 13, 2018

Wolfson Children's Hospital president Michael Aubin says focusing on the effect budgetary decisions will have on quality of care is especially ...

Article
Show Them the Germs: Visual Aids Help Educate Staff on Hand Hygiene
November 13, 2018

With the help of some eye-catching visuals, Shriners Hospitals for Children-Chicago is helping staff and caregivers improve hand hygiene.

Article
3 Solutions to Common Challenges Facing Children's Hospital Leaders
November 7, 2018

Learn about solutions three hospitals created to tackle common, yet complex issues.

Article
Two Ways to Help Physicians Develop as Leaders
November 7, 2018

While many physicians possess the qualities necessary to become a good leader, including commitment, passion and integrity, many lack the technical ...

Article
How a Culture of Courage Drives Innovation in Children's Hospitals
November 7, 2018

Innovation in children's hospitals is essential. It ensures relevance and resilience as technology and consumer expectations evolve.

Article
How This Hospital Decreased CLABSI Rates and Reduced Nursing Turnover
November 7, 2018

Nursing education program is seeing positive results in improved clinical care and reduced nursing turnover.

Article
How to Perform Better at Work Without Doing More
November 7, 2018

Morten Hansen outlines traits and practices of people who work less and achieve more.

Article
Children's Hospital Association Board Member Q&A: Marcy Doderer
October 23, 2018

Marcy Doderer is president and CEO of Arkansas Children's Hospital.

Article
Leadership Tips Anyone Who Works at A Children's Hospital Can Use
October 23, 2018

From the front lines to the front office, leaders at children's hospitals share their favorite leadership tips.

Article
Leadership Tip: Achieve More By Tapping into Your Community
September 5, 2018

Surround yourself with people who can support your efforts, says Wendy Sue Swanson of Seattle Children's Hospital.

Article
Unsafe Infant Sleep Practices and SIDS Deaths Still Happen in the U.S.
July 30, 2018

Thousands of babies still die each year in the U.S. from Sudden Infant Death Syndrome. A safe sleep environment, inside and outside the hospital, can ...

Article
Meet CHA Board Member and Hospital CEO Jeff Sperring
July 30, 2018

Jeff Sperring, M.D., the CEO of Seattle Children's, has worked in health care for more than 15 years.

Article
4 Proven Ideas to Improve Quality and Safety at Children's Hospitals
July 30, 2018

Dedicated teams are overcoming the quality challenges facing their children's hospitals.

Article
Cognitive Bias and How it Affects Health Care Providers' Decision Making
July 30, 2018

Humans make 35,000 decisions a day. How do we know if they're the right ones? Here's a look at cognitive bias and what children's hospitals can do ...

Article
New Hospital Program Offers Nurses Summers Off
July 18, 2018

The strategy is aimed at decreasing nurse turnover and balancing staffing needs.

Article
Connecting with Families at the Intersection of Medicine and Media
July 9, 2018

From social media and blogs to Alexa and Google Play, Wendy Sue Swanson talks about the future of digital health.

Article
Leadership Tip: Two Things Your Hospital's Donors Want to Know
July 9, 2018

Fundraising for children's hospitals, much like most of their day-to-day operations, has changed over the years.

Article
6 Data Terms Health Care Executives Need to Know
June 27, 2018

Here are some common health care data analytics terms to know so you can speak the same language with your team.

Article
Using Simulated Training for ICU Float Nurses
June 13, 2018

How Boston Children's Hospital replaced lectures with interactive, simulation-based orientation classes.

Article
How Popcorn Helps One Hospital Enhance the Patient Experience
May 15, 2018

Providing a sense of hope to patients and families is a primary goal at Scottish Rite Hospital, and it goes beyond the skill and expertise of its ...

Article
3 Tools That are Enhancing the Patient and Family Hospital Experience
May 3, 2018

These strategies also help raise patient family satisfaction rates.

Article
Leadership Tip: Never Underestimate the Power of Listening
May 3, 2018

After more than 30 years working in a children's hospital, Kurt Newman has experienced it all.

Article
Meet CHA Board Member Sandra Fenwick
April 27, 2018

Sandra Fenwick has served on the CHA Board of Trustees since 2016.

Report
Attracting the Millennial Generation Workforce to Children's Hospitals
April 26, 2018

National research offers insights into effective strategies to recruit, engage and retain millennial employees in children’s hospitals.

Report
Attracting the Millennial Generation Workforce to Children's Hospitals
April 26, 2018

National research offers insights into effective strategies to recruit, engage and retain millennial employees in children’s hospitals.

CARE Award

CARE Award Delivery System Transformation

An ambitious, national project is underway to test new payment and delivery models for children with medical complexity.