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Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

Featured Resource

Survey
Wellness Trends and Survey Results: A Shift in Strategy September 19, 2019

For hospitals to thrive, employees must thrive too.

Resources

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Article
Use These Digital Tips to Build Engagement with Patient Families
February 24, 2021

Children's hospitals should be where patients and families are—in a digital world.

Article
Children's Hospital Takes COVID-19 Screening Virtual
February 24, 2021

Telemedicine proves invaluable as this children’s hospital combats the COVID-19 pandemic.

Article
Leadership Tip: Bridging the (Multiple) Generation Gap
February 23, 2021

How well leaders can bring together four—or more—generations of workers to drive effectiveness and the direction of their organizations.

Article
Research Suggests Breast Milk Can Help Fight COVID-19
February 23, 2021

Study results support keeping COVID-19 positive mothers with their newborns

Analysis or Summary
Congressional Relief Legislation and Children's Hospitals Requests in Response to COVID-19
February 22, 2021

Four congressional packages and one supplemental for COVID-19 relief have passed to date. Read more about them here.

Analysis or Summary
Chart of Section 1135 Waivers for State Medicaid/CHIP COVID-19 Response
February 19, 2021

This chart summarizes approved state 1135 waivers of Medicaid and CHIP requirements and will be updated as CMS approves additional states' requests.

Reference Material
COVID-19 Vaccine Inventory Management Best Practices
February 18, 2021

Successful management of vaccine includes strategies to optimize the number of persons receiving first doses while ensuring access to second doses.

Case Study
Staffing Analytics, Volume Data Drives Improvements in Radiology Department
February 17, 2021

Through the PROSPECT data program, Children's Hospital New Orleans was identified as a top performer for staffing efficiency.

Toolkit
COVID-19: Policy Resources for Children's Hospitals
February 15, 2021

This resource hub is designed to help you track policy-related resources helpful to your work during the COVID-19 crisis.

Analysis or Summary
COVID-19 Provider Relief Fund Summary
February 12, 2021

We have summarized the current state of the COVID-19 Provider Relief Fund, including allocated and disbursed funds.

Letter or Testimony
CHA Signs on to Letter to Hill Seeking COBRA Support in COVID-19 Relief Legislation
February 10, 2021

We joined a letter urging Congress to include additional COBRA funding support in the next COVID-19 relief package.

Talking Points
COVID-19 Crisis in Children's Health and Children's Hospitals - 2021 Congressional Relief Request
February 8, 2021

Ask Congress to support children and children's hospitals during this time of crisis.

Case Study
Flexible Staffing Creates an Efficient Radiology Department
February 8, 2021

Through CHA’s PROSPECT data program, Monroe Carell Jr. Children's Hospital at Vanderbilt was identified as a top performer.

Article
Commentary: Children’s Hospitals Must Take Bold Action
February 1, 2021

Let's embrace new strategies, take risks, and be bold together

Article
Finding Inspiration in Challenging Times
February 1, 2021

A pediatric physical therapist learns to lean on his coworkers.

Article
Don’t Overlook Your Hospital’s Phone System
February 1, 2021

After patient family complaints, this hospital dialed up efforts to improve its phone system.

Article
6 Emotional Phases of a Disaster
February 1, 2021

According to the Substance Abuse and Mental Health Services Administration (SAMHSA), the phases of disastrous events affect people, communities, and those on the front lines like health care workers and hospital employees.

Article
Examining Children’s Hospital Employee Burnout with New Urgency
February 1, 2021

Hospital teams are at a breaking point. Here’s how a public health crisis placed new urgency on a long-standing issue.

Article
3 Tips for Planning in a Pandemic
February 1, 2021

Start the new year off right with these strategies for the year’s toughest challenges.

Press Release
Children’s Hospital Association Launches Special Photo Series
January 27, 2021

This week the Children’s Hospital Association (CHA) debuts Stronger Together - Children’s Hospitals During COVID-19, a special photo series portraying the response of children’s hospitals and their patients to the COVID-19 pandemic.

Letter or Testimony
Children’s Hospitals Ask FCC to Consider Pediatric Providers in COVID-19 Telehealth Program Round Two Application Process
January 21, 2021

We submitted comments to the FCC in response to a request for comment on COVID-19 telehealth program round two funding application metrics.

Press Release
Children's Hospitals Congratulate President Biden, Vice President Harris
January 20, 2021

Children's hospitals extend best wishes to President Joe Biden, Vice President Kamala Harris and their team.

Case Study
Organization-Wide Collaboration Improves Radiology Efficiency
January 14, 2021

Through CHA’s PROSPECT data program, CHOP was identified as a top performer for staffing efficiency.

Article
Leadership Tip: Use Different Perspectives to Build a Stronger Organization
January 13, 2021

Embracing all perspectives and leveraging interdepartmental resources are crucial to lifting institutions to a higher level.

Analysis or Summary
COVID-19 Emergency Declaration Timeline
January 8, 2021

President Trump issued a national emergency declaration that allows HHS to declare a public health emergency.

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CARE Award

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Transforming care delivery and payment for children with medical complexity

Champions for Children's Health

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