Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.


How to be More Productive by Pursuing Less
April 12, 2017

Feeling busy but not productive? That means it's time to take a step back and consider making some changes.

How This Hospital Saved $5 million in Direct Costs by Standardizing Care
March 22, 2017

Children's Hospital Los Angeles implemented strategies to reduce clinical care variation for four patient populations.

3 Minutes Can Help Health Care Professionals Move From Burned Out to Resilient
March 22, 2017

To turn around your thinking, take time at the end of your day to reflect on what went well.

Kamishibai Card Rounding Helps Prevent Hospital Acquired Infections
March 13, 2017

Using lean tools, a new program fosters rounding with a purpose, improves bundle compliance and hopes to prevent patient harm.

25 Biggest Pediatric Health Care Innovations in 25 Years
February 8, 2017

Here's a look at significant trends and innovations in pediatric health care from the last 25 years.

Leadership Tip: Don't be Afraid to Apologize
February 8, 2017

Being a good leader means knowing when to apologize and make things right with your team.

Must-have Traits for Children's Hospital Leaders
January 6, 2017

Here are the must-have leadership traits for every children's hospital executive.

How This Children's Hospital CEO is Tackling 2017's Biggest Health Care Challenges
January 4, 2017

Telemedicine, mobile technology, big data, patient engagement and revenue-cycle management are among the strategies of Miami Children's CEO Narendra ...

How Biosimilars Can Impact a Children's Hospital Pharmacy Spend
November 30, 2016

National trends indicate specialty drug costs are on the rise. Here’s how children’s hospitals are curbing the costs of these drugs for the hospital ...

Let Patients Write Your Schedule: Innovative Emergency Department Staffing
November 9, 2016

Rady Children’s Hospital used predictive analytics to reduce length of stay in the emergency department and improve patient satisfaction.

How Consumerism Will Impact Children's Hospitals
November 1, 2016

Simply stating a hospital's value to consumers isn't enough. Children's hospitals should prove value with facts and analysis.

4 Tips for Success From a Children's Hospital CEO
July 28, 2016

Bill Considine, CEO at Akron Children's Hospital, is one of the nation's longest-tenured hospital executives in the country.

Time Management Tips for Busy Hospital Executives
July 28, 2016

Learn how to be more thoughtful about how you spend your time.

Quiet Healers: How Hospital-Employed Therapy Dogs can Change the Tone of a Unit
July 18, 2016

Dogs as employees help patients, families and hospital staff by providing love and comfort.

5 Tips for Creating a Children’s Hospital Mobile App
July 18, 2016

There can be a learning curve when it comes to successfully incorporating new technology into a hospital environment. Here are tips from the pros.

2016 Employee Benefits Survey Trends
July 13, 2016

Children’s hospitals of all types offer competitive benefits and on-site services to promote wellness. How does your hospital compare?

6 Ways Children's Hospitals Are Using Mobile Apps
July 11, 2016

From interactions among members of the health care system to providing information to parents, apps are entering the children's hospital culture.

Case Study
Transitioning Employees to a High-deductible Health Plan
July 5, 2016

Learn how one large hospital system secured employee adoption of its new high-deductible health plan and saved millions in benefit costs.

Case Study
Combining Benefit and Biometric Data Can Provide Powerful Insights for Hospitals
June 28, 2016

A look at one hospital's data revealed unexpected correlations and clear targets for improving employee health and reducing benefit costs.

Seattle Children’s Identifies $1 Million in Savings from Onsite Purchased Services Assessment
April 26, 2016

By making purchases as a collective and sharing knowledge, member hospitals are gaining efficiencies, saving money and improving performance.

3 Ways to Think Like a Kid
April 25, 2016

Innovative, new ideas come from uninhibited thinking, something kids are great at. Embrace your inner child to help solve problems and come up with ...

Press Release
Yale-New Haven Children’s Hospital Honored with Top Pediatric Quality Award for Improving Care Delivery to Neonatal Abstinence Syndrome Patients
March 8, 2016

Along with Yale-New Haven, three other children’s hospitals were named category winners, and one was recognized with a distinctive achievement award ...

Strategies for Supporting Employees' Mental Health
February 3, 2016

In addition to looking after employees' physical health while on the job, hospitals should also offer support for employees' mental health.

Germ-Zapping Robots Help Fight Superbugs
February 2, 2016

The latest germ-zapping technology is helping organizations reduce hospital-acquired infections.

CARE Award

CARE Award Delivery System Transformation

An ambitious, national project is underway to test new payment and delivery models for children with medical complexity. 

Call for Entries

Nurse comforting patient

Pediatric Quality Award
Share improvement projects that advanced patient safety, financial performance or hospital culture. Enter by July 31.