Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

Resources

Article
Leadership Tip: Disrupt the Chain of Command
October 12, 2017

Active, two-way dialogue helps create new opportunities.

Article
Hospital CEO Perspective: Organizational Values Define Culture
September 20, 2017

Peggy Troy, the CEO of Children's Hospital Wisconsin, shares why values are so important.

Article
Two Weeks, Two Hurricanes, 20 Children's Hospitals
September 7, 2017

How children's hospitals prepared for Hurricanes Harvey and Irma.

Article
Both Sides of the Border: Perspectives from an American Pediatric Specialist and Hospital Executive in Canada
August 31, 2017

This CEO with experience working in Canadian and American children's hospitals shares his perspectives on health care.

Article
Leadership Tip: Look for Opportunities for Improvement
August 31, 2017

Help high-functioning, talented teams continue to grow and improve.

Article
Leadership expert: How to be More Productive by Pursuing Less
August 3, 2017

Feeling busy but not productive? That means it's time to take a step back and consider making some changes.

Article
3 Experts With Insights to Help You Advance Pediatric Health Care
August 2, 2017

Don't miss insights from these health care leaders at the Annual Leadership Conference.

Article
4 Ways Children's Hospitals are Leading Adult Hospitals
August 1, 2017

Children's hospitals are leading the way in many areas of health care. And adult hospitals are watching, learning and following suit.

Article
Leadership Tip: Help Employees Embrace Change
August 1, 2017

Help teams step out of their comfort zones.

Article
5 Ways the Patient Experience Will Change in the Future
July 19, 2017

While brick-and-mortar facilities will be relevant, the future is all about digital transformation.

Article
Leadership Tip: Don't be Afraid to Disrupt and Get Things Done
July 5, 2017

Nix the top-down management approach and help your team thrive.

Article
How This Hospital Saved $5 million in Direct Costs by Standardizing Care
March 22, 2017

Children's Hospital Los Angeles implemented strategies to reduce clinical care variation for four patient populations.

Article
3 Minutes Can Help Health Care Professionals Move From Burned Out to Resilient
March 22, 2017

To turn around your thinking, take time at the end of your day to reflect on what went well.

Article
Kamishibai Card Rounding Helps Prevent Hospital Acquired Infections
March 13, 2017

Using lean tools, a new program fosters rounding with a purpose, improves bundle compliance and hopes to prevent patient harm.

Article
25 Biggest Pediatric Health Care Innovations in 25 Years
February 8, 2017

Here's a look at significant trends and innovations in pediatric health care from the last 25 years.

Article
Leadership Tip: Don't be Afraid to Apologize
February 8, 2017

Being a good leader means knowing when to apologize and make things right with your team.

Article
Must-have Traits for Children's Hospital Leaders
January 6, 2017

Here are the must-have leadership traits for every children's hospital executive.

Article
How This Children's Hospital CEO is Tackling 2017's Biggest Health Care Challenges
January 4, 2017

Telemedicine, mobile technology, big data, patient engagement and revenue-cycle management are among the strategies of Miami Children's CEO Narendra ...

Article
How Biosimilars Can Impact a Children's Hospital Pharmacy Spend
November 30, 2016

National trends indicate specialty drug costs are on the rise. Here’s how children’s hospitals are curbing the costs of these drugs for the hospital ...

Article
Let Patients Write Your Schedule: Innovative Emergency Department Staffing
November 9, 2016

Rady Children’s Hospital used predictive analytics to reduce length of stay in the emergency department and improve patient satisfaction.

Article
How Consumerism Will Impact Children's Hospitals
November 1, 2016

Simply stating a hospital's value to consumers isn't enough. Children's hospitals should prove value with facts and analysis.

Article
4 Tips for Success From a Children's Hospital CEO
July 28, 2016

Bill Considine, CEO at Akron Children's Hospital, is one of the nation's longest-tenured hospital executives in the country.

Article
Time Management Tips for Busy Hospital Executives
July 28, 2016

Learn how to be more thoughtful about how you spend your time.

Article
Quiet Healers: How Hospital-Employed Therapy Dogs can Change the Tone of a Unit
July 18, 2016

Dogs as employees help patients, families and hospital staff by providing love and comfort.

CARE Award

CARE Award Delivery System Transformation

An ambitious, national project is underway to test new payment and delivery models for children with medical complexity.