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Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

Featured Resource

Survey
Wellness Trends and Survey Results: A Shift in Strategy September 19, 2019

For hospitals to thrive, employees must thrive too.

Resources

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Toolkit
COVID-19: Policy Resources for Children's Hospitals
August 7, 2020

This resource hub is designed to help you track policy-related resources helpful to your work during the COVID-19 crisis.

Talking Points
Advocacy Efforts for Children's Hospitals' COVID-19 Relief Funding
August 7, 2020

Mitigating the financial impact of COVID-19 on children's hospitals and the pediatric health care system for our nation's children is critical.

Analysis or Summary
Chart of Section 1135 Waivers for State Medicaid/CHIP COVID-19 Response
August 7, 2020

This chart summarizes approved state 1135 waivers of Medicaid and CHIP requirements and will be updated as CMS approves additional states' requests.

Letter or Testimony
CHA Signs on to Letter to Hill Seeking COBRA Support in COVID-19 Relief Legislation
August 6, 2020

We joined a letter urging Congress to include additional COBRA funding support in the next COVID-19 relief package.

Article
Palliative Care Team Meets COVID-19 Needs Square by Square
August 5, 2020

How Children’s Hospital at Montefiore is helping adult patients with COVID-19 and their families.

Article
Commentary: How Children's Hospitals Can Prepare for a New Normal in a Pandemic
August 5, 2020

A CEO shares his thoughts about what children's hospitals can do to prepare for uncertain times.

Article
COVID19: Pandemic to Permanently Change How Children's Hospitals Deliver Care
August 3, 2020

Despite the darkness of the COVID-19 pandemic, bright spots have begun to emerge. Children’s hospitals have quickly changed processes, policies and systems, which will affect how health care is delivered in the future.

Article
Physician Leadership Program Enhances Skills
August 3, 2020

This program helps build a pipeline of future children’s hospital leaders.

Article
How Pediatric Providers Care for Adult Patients During Pandemic
August 3, 2020

In this first person account, a hospital leader recounts how during the pandemic, it's been all hands on deck.

Article
Exploring the Link Between Homelessness and COVID-19
August 3, 2020

One outcome of COVID-10 is an increase in housing insecurity among families.

Analysis or Summary
COVID-19 Emergency Declaration Timeline
July 24, 2020

President Trump issued a national emergency declaration that allows HHS to declare a public health emergency.

Article
Children's Hospital Set Up a Daycare in 72 Hours During the COVID-19 Pandemic
July 24, 2020

When local schools began closing, a hospital took immediate action to help employees balance life and work.

Article
COVID-19: Caring for the Caregivers
July 21, 2020

Children's hospitals' pandemic response includes initiatives to protect and support staff members during the outbreak-and beyond.

Analysis or Summary
State Actions to Allow Patient Care Reengagement During the COVID-19 Crisis
July 17, 2020

This chart provides a general snapshot of state officials’ authorizations to permit health care providers to return to full patient care operations.

Toolkit
Best Practices for Conducting Legislator Visits During a Pandemic
July 15, 2020

We hosted a webinar on best practices for conducting legislator visits during a pandemic.

Letter or Testimony
CHA Joins Provider Groups in Calling for GME Expansion
July 14, 2020

We joined allied health care groups in sending a letter to congressional leaders urging the inclusion of the Resident Physician Shortage Reduction Act in upcoming COVID-19 legislation.

Letter or Testimony
Federal Lawmakers Advocate for Children's Hospitals' COVID-19 Needs
July 2, 2020

Lawmakers sent letters to congressional leadership and HHS asking that additional funding and resources be allotted to children's hospitals during COVID-19.

Article
Coping with Crayons: Kid-Friendly COVID-19 Information
June 24, 2020

Children’s hospital publishes coloring book to educate and inform children in face of COVID-19 pandemic.

Article
Leader's Perspective: Understanding COVID-19 and Kids
June 16, 2020

Children's hospital studies its pediatric coronavirus patients to learn what makes the infection unique and the role children play in its transmission.

Press Release
HHS Distribution of CARES Act to Date Has Overlooked Our Nation's Children's Hospitals
June 10, 2020

Children's hospitals ask the Administration and HHS to provide immediate COVID-19 financial relief.

Article
Transforming Pediatric Mental Health Services During a Pandemic
June 9, 2020

Here’s how one children's hospital continued to address the needs of mental health patients and their families during the COVID-19 pandemic.

Article
Leadership Tip: The Importance of Paying it Forward
June 9, 2020

Now more than ever, children’s hospital teams across the country continue to connect, collaborate and support each other.

Article
Leadership Tip: Leave Your Logo at the Door
June 3, 2020

Heightened sense of ego-free collaboration emerges as a silver lining amid COVID-19.

Article
Children’s Hospital Developing “Rocket Fuel” for COVID-19 Vaccine
May 27, 2020

One children’s hospital focuses on developing adjuvants to make a COVID-19 vaccine more effective.

Article
COVID-19 Mysterious Illness Continues to Affect Kids
May 27, 2020

A severe Kawasaki disease-like inflammatory syndrome linked to COVID-19 and has serious effects even for children with no COVID-19 symptoms.

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Transforming care delivery and payment for children with medical complexity

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