Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

Resources

Article
How You Can Improve Your Hospital's Effectiveness in 2019: Huddle Up
January 2, 2019

Huddles at Intermountain Healthcare cascade throughout the teams.

Article
Children's Hospitals Evaluate Data, Technology and Empower Providers to Expand Care Delivery
December 13, 2018

New approaches help hospitals address operational and health care delivery challenges.

Article
Leadership Tip: Don't Pass Up a Networking Opportunity
December 10, 2018

Networking with colleagues can help your ideas come to fruition, says Donald Kearns, CEO at Rady Children's Hospital.

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4 Strategies for Reducing Hospital Waste and Improving Efficiency
December 4, 2018

From reducing waste of a life-saving medication to improving how laboratory tests are sent out, learn more about the top Pediatric Quality Award entries for waste reduction and improved efficiency.

Article
Show Them the Germs: Visual Aids Help Educate Staff on Hand Hygiene
November 13, 2018

With the help of some eye-catching visuals, Shriners Hospitals for Children-Chicago is helping staff and caregivers improve hand hygiene.

Article
Leadership Tip: Maintain Focus Amid Budget Challenges
November 13, 2018

Wolfson Children's Hospital president Michael Aubin says focusing on the effect budgetary decisions will have on quality of care is especially crucial for children's hospitals.

Article
How This Hospital Decreased CLABSI Rates and Reduced Nursing Turnover
November 7, 2018

Nursing education program is seeing positive results in improved clinical care and reduced nursing turnover.

Article
3 Solutions to Common Challenges Facing Children's Hospital Leaders
November 7, 2018

Learn about solutions three hospitals created to tackle common, yet complex issues.

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Tablets for Everyone: How One Children's Hospital is Engaging Patients and Families
November 7, 2018

Tablet-based app helps parents review real-time information about their child's health.

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How to Perform Better at Work Without Doing More
November 7, 2018

Morten Hansen outlines traits and practices of people who work less and achieve more.

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How a Culture of Courage Drives Innovation in Children's Hospitals
November 7, 2018

Innovation in children's hospitals is essential. It ensures relevance and resilience as technology and consumer expectations evolve.

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Two Ways to Help Physicians Develop as Leaders
November 7, 2018

While many physicians possess the qualities necessary to become a good leader, including commitment, passion and integrity, many lack the technical skills and system-based approach to effectively lead programs.

Article
Children's Hospital Association Board Member Q&A: Marcy Doderer
October 23, 2018

Marcy Doderer is president and CEO of Arkansas Children's Hospital.

Article
Leadership Tips Anyone Who Works at A Children's Hospital Can Use
October 23, 2018

From the front lines to the front office, leaders at children's hospitals share their favorite leadership tips.

Article
When Mobile Devices Work Against Health Care Providers
September 26, 2018

To help you provide the best care to your patients, practice self-care while using electronics to avoid painful or nagging effects.

Article
Journey Boards Help Families Understand Complex Medical Information
September 10, 2018

Phoenix Children's developed journey boards to educate newly diagnosed patients and their families on their condition and on how to effectively care for themselves at home.

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Leadership Tip: Achieve More By Tapping into Your Community
September 5, 2018

Surround yourself with people who can support your efforts, says Wendy Sue Swanson of Seattle Children's Hospital.

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Soliciting Real-time Feedback from Patient Families in the Hospital
August 8, 2018

Here's how Children's Mercy's Family Experience Tracer program is elevating the family's voice.

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Unsafe Infant Sleep Practices and SIDS Deaths Still Happen in the U.S.
July 30, 2018

Thousands of babies still die each year in the U.S. from Sudden Infant Death Syndrome. A safe sleep environment, inside and outside the hospital, can prevent these deaths.

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Cognitive Bias and How it Affects Health Care Providers' Decision Making
July 30, 2018

Humans make 35,000 decisions a day. How do we know if they're the right ones? Here's a look at cognitive bias and what children's hospitals can do about this issue.

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Meet CHA Board Member and Hospital CEO Jeff Sperring
July 30, 2018

Jeff Sperring, M.D., the CEO of Seattle Children's, has worked in health care for more than 15 years.

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4 Proven Ideas to Improve Quality and Safety at Children's Hospitals
July 30, 2018

Dedicated teams are overcoming the quality challenges facing their children's hospitals.

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New Hospital Program Offers Nurses Summers Off
July 18, 2018

The strategy is aimed at decreasing nurse turnover and balancing staffing needs.

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Connecting with Families at the Intersection of Medicine and Media
July 9, 2018

From social media and blogs to Alexa and Google Play, Wendy Sue Swanson talks about the future of digital health.

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Leadership Tip: Two Things Your Hospital's Donors Want to Know
July 9, 2018

Fundraising for children's hospitals, much like most of their day-to-day operations, has changed over the years.

CARE Award

CARE Award Delivery System Transformation

An ambitious, national project is underway to test new payment and delivery models for children with medical complexity.