Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

Resources

Article
Creating Career Paths for Hospital Employees
March 20, 2019

How Ann & Robert H. Lurie Children's Hospital of Chicago is making an investment in the career growth of its employees.

Article
The Impact of Joy in Childrens Hospitals
March 20, 2019

The minute details in a children's hospital experience can greatly impact a patient's recovery, family support and staff retention, all by inspiring joy.

Article
Systematically Improving Quality Within a Pediatric Clinically Integrated Network
March 20, 2019

Children's Mercy Kansas City's clinically integrated network, Children's Health Network, aims to improve how an organization of primary care facilities use an operational framework.

Article
Leadership Tip: The Power of Asking Questions
March 5, 2019

R. Lawrence Moss has worn many different leadership hats on his way to becoming president and CEO of Nemours Children's Health System.

Article
Network of Pediatricians Helps Patient Families Manage Asthma
February 27, 2019

Children's hospital aligns with pediatricians to deliver asthma care.

Article
A Family Faces the Reality of Leaving the Children's Hospital Environment
February 1, 2019

As Christian Provenzano, who has cerebral palsy, moves into adulthood, his family prepares for a new health care reality.

Article
Meet CHA Board Member Deborah Feldman
February 1, 2019

Deborah Feldma, president and CEO of Dayton Children's Hospital, joined the board in 2019.

Article
Use These Digital Tips to Build Engagement with Patient Families
February 1, 2019

Children's hospitals should be where patients and families are—in a digital world.

Article
Messaging App Connects Health Care Providers with Patient Families During Procedures
February 1, 2019

How an app can help reduce family members concerns during their child's procedure.

Article
Attracting, Hiring and Retaining Millennial Health Care Workers
February 1, 2019

Understanding how millennials think, what motivates them in the workplace and what keeps them happy long term is the best way to attract and retain this generation in any work environment.

Article
Building a Focus on Pediatrics in a Health Care System
February 1, 2019

How Mercy Kids coordinated a new approach to developing pediatric quality measures in an adult system.

Article
Gross! Visual Aids Help Educate Hospital Staff on Hand Hygiene
January 25, 2019

With the help of some eye-catching visuals, Shriners Hospitals for Children-Chicago is helping staff and caregivers improve hand hygiene.

Article
How You Can Improve Your Hospital's Effectiveness in 2019: Huddle Up
January 2, 2019

Huddles at Intermountain Healthcare cascade throughout the teams.

Article
Children's Hospitals Evaluate Data, Technology and Empower Providers to Expand Care Delivery
December 13, 2018

New approaches help hospitals address operational and health care delivery challenges.

Article
Leadership Tip: Don't Pass Up a Networking Opportunity
December 10, 2018

Networking with colleagues can help your ideas come to fruition, says Donald Kearns, CEO at Rady Children's Hospital.

Article
4 Strategies for Reducing Hospital Waste and Improving Efficiency
December 4, 2018

From reducing waste of a life-saving medication to improving how laboratory tests are sent out, learn more about the top Pediatric Quality Award entries for waste reduction and improved efficiency.

Article
Leadership Tip: Maintain Focus Amid Budget Challenges
November 13, 2018

Wolfson Children's Hospital president Michael Aubin says focusing on the effect budgetary decisions will have on quality of care is especially crucial for children's hospitals.

Article
How This Hospital Decreased CLABSI Rates and Reduced Nursing Turnover
November 7, 2018

Nursing education program is seeing positive results in improved clinical care and reduced nursing turnover.

Article
3 Solutions to Common Challenges Facing Children's Hospital Leaders
November 7, 2018

Learn about solutions three hospitals created to tackle common, yet complex issues.

Article
Tablets for Everyone: How One Children's Hospital is Engaging Patients and Families
November 7, 2018

Tablet-based app helps parents review real-time information about their child's health.

Article
How to Perform Better at Work Without Doing More
November 7, 2018

Morten Hansen outlines traits and practices of people who work less and achieve more.

Article
How a Culture of Courage Drives Innovation in Children's Hospitals
November 7, 2018

Innovation in children's hospitals is essential. It ensures relevance and resilience as technology and consumer expectations evolve.

Article
Two Ways to Help Physicians Develop as Leaders
November 7, 2018

While many physicians possess the qualities necessary to become a good leader, including commitment, passion and integrity, many lack the technical skills and system-based approach to effectively lead programs.

Article
Children's Hospital Association Board Member Q&A: Marcy Doderer
October 23, 2018

Marcy Doderer is president and CEO of Arkansas Children's Hospital.

CARE Award

CARE Award Delivery System Transformation

An ambitious, national project is underway to test new payment and delivery models for children with medical complexity.