Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.


Resources

Toolkit
COVID-19: Policy Resources for Children's Hospitals
September 25, 2020

This resource hub is designed to help you track policy-related resources helpful to your work during the COVID-19 crisis.

Analysis or Summary
CY 2021 PFS Proposed Rule - Draft Comment Letter
September 25, 2020

We drafted comments to CMS on the CY 2021 Medicare Physician Fee Schedule proposed rule.

Analysis or Summary
Chart of Section 1135 Waivers for State Medicaid/CHIP COVID-19 Response
September 25, 2020

This chart summarizes approved state 1135 waivers of Medicaid and CHIP requirements and will be updated as CMS approves additional states' requests.

Article
Health Care Providers Show Smiles Behind Their Masks
September 22, 2020

Children’s hospital develops fun, novel way for masked staffers to share their smiles with patients and families.

Reference Material
Visitor Management
September 17, 2020

Recommendations from Children's Hospital New Orleans on managing visitors during the pandemic.

Reference Material
Viral Respiratory Precautions
September 17, 2020

Seattle Children's shared its precautions for RSV and parainfluenza, which apply to COVID-19 as well.

Reference Material
Urgent OR Cases
September 17, 2020

Guidance from Children's Hospital Colorado on determining which OR cases are urgent during the pandemic.

Reference Material
Telephone Triage Protocols
September 17, 2020

New protocols from Children's Hospital Colorado for triaging questions related to COVID-19.

Reference Material
Peer Support Resources
September 17, 2020

Children's Minnesota shares an example of peer support materials for staff.

Reference Material
Staff Self Monitoring Guidelines
September 17, 2020

A symptom tracker and outline for monitoring staff health.

Reference Material
Staff Mental Health Resources
September 17, 2020

A list of third-party mental health resources for children's hospital teams.

Reference Material
Staff Health and Wellbeing Flyer
September 17, 2020

A checklist and wellness resource guide for children's hospital employees during the pandemic.

Reference Material
Specimen Collection and Test Ordering PowerPoint
September 17, 2020

A guide for testing for COVID-19 properly.

Article
Leadership Tip: Value the Ability to Listen
September 15, 2020

Strong listening skills are important in well-rounded leaders—and they empower their teams as well.

Reference Material
Social Media Toolkit Accessing Hospital Services During COVID19
September 11, 2020

A guide for a social media campaign to increase public awareness in seeking care during the COVID-19 pandemic.

Reference Material
Yale New Haven COVID19 Screening Process
September 11, 2020

Yale New Haven Children's Hospital's process for screening patients for COVID-19 in a tent outside the facility.

Reference Material
SSM Health COVID19 Screening Process
September 11, 2020

How SSM Health Cardinal Glennon Children's Hospital is screening patients for COVID-19 in the tent prior to permitting access to the hospital.

Reference Material
Safe Surgery Radio Clip
September 11, 2020

Listen to an audio clip from Ann & Robert H. Lurie Children's Hospital of Chicago promoting safe surgeries.

Reference Material
Response to Shortages of Garb and PPE for Sterile Compounding
September 10, 2020

Strategies from the USP Compounding Expert Committee for conserving PPE amid a shortage.

Reference Material
Resource Accounting Record
September 10, 2020

A helpful tool for Hospital Incident Management Teams to track resource requests, distribution, return and condition of equipment.

Reference Material
Staffing Recommendations for Psychiatry
September 10, 2020

Surge planning recommendations for psychiatry departments and clinics from Seattle Children's.

Reference Material
Process Flow for Deliveries to Infected Mothers
September 10, 2020

What to do when a new mother is confirmed or suspected to have COVID-19.

Reference Material
PPE Simulation
September 10, 2020

UC Davis Children's Hospital identified a knowledge gap in emergency PPE activation and created a simulation to better train critical care physicians.

Reference Material
PPE From Home
September 10, 2020

Spectrum Health provided this document to team members in April regarding taking home PPE.

Reference Material
PPE Donning and Doffing
September 10, 2020

Watch this short video on proper donning and doffing of PPE.

CARE Award

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Transforming care delivery and payment for children with medical complexity