Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

Resources

Article
25 Biggest Pediatric Health Care Innovations in 25 Years
February 8, 2017

Here's a look at significant trends and innovations in pediatric health care from the last 25 years.

Article
Leadership Tip: Don't be Afraid to Apologize
February 8, 2017

Being a good leader means knowing when to apologize and make things right with your team.

Article
Must-have Traits for Children's Hospital Leaders
January 6, 2017

Here are the must-have leadership traits for every children's hospital executive.

Article
How This Children's Hospital CEO is Tackling 2017's Biggest Health Care Challenges
January 4, 2017

Telemedicine, mobile technology, big data, patient engagement and revenue-cycle management are among the strategies of Miami Children's CEO Narendra ...

Article
How Biosimilars Can Impact a Children's Hospital Pharmacy Spend
November 30, 2016

National trends indicate specialty drug costs are on the rise. Here’s how children’s hospitals are curbing the costs of these drugs for the hospital ...

Article
Let Patients Write Your Schedule: Innovative Emergency Department Staffing
November 9, 2016

Rady Children’s Hospital used predictive analytics to reduce length of stay in the emergency department and improve patient satisfaction.

Article
How Consumerism Will Impact Children's Hospitals
November 1, 2016

Simply stating a hospital's value to consumers isn't enough. Children's hospitals should prove value with facts and analysis.

Article
4 Tips for Success From a Children's Hospital CEO
July 28, 2016

Bill Considine, CEO at Akron Children's Hospital, is one of the nation's longest-tenured hospital executives in the country.

Article
Time Management Tips for Busy Hospital Executives
July 28, 2016

Learn how to be more thoughtful about how you spend your time.

Article
Quiet Healers: How Hospital-Employed Therapy Dogs can Change the Tone of a Unit
July 18, 2016

Dogs as employees help patients, families and hospital staff by providing love and comfort.

Article
5 Tips for Creating a Children’s Hospital Mobile App
July 18, 2016

There can be a learning curve when it comes to successfully incorporating new technology into a hospital environment. Here are tips from the pros.

Report
2016 Employee Benefits Survey Trends
July 13, 2016

Children’s hospitals of all types offer competitive benefits and on-site services to promote wellness. How does your hospital compare?

Article
6 Ways Children's Hospitals Are Using Mobile Apps
July 11, 2016

From interactions among members of the health care system to providing information to parents, apps are entering the children's hospital culture.

Case Study
Transitioning Employees to a High-deductible Health Plan
July 5, 2016

Learn how one large hospital system secured employee adoption of its new high-deductible health plan and saved millions in benefit costs.

Case Study
Combining Benefit and Biometric Data Can Provide Powerful Insights for Hospitals
June 28, 2016

A look at one hospital's data revealed unexpected correlations and clear targets for improving employee health and reducing benefit costs.

Article
Seattle Children’s Identifies $1 Million in Savings from Onsite Purchased Services Assessment
April 26, 2016

By making purchases as a collective and sharing knowledge, member hospitals are gaining efficiencies, saving money and improving performance.

Article
3 Ways to Think Like a Kid
April 25, 2016

Innovative, new ideas come from uninhibited thinking, something kids are great at. Embrace your inner child to help solve problems and come up with ...

Press Release
Yale-New Haven Children’s Hospital Honored with Top Pediatric Quality Award for Improving Care Delivery to Neonatal Abstinence Syndrome Patients
March 8, 2016

Along with Yale-New Haven, three other children’s hospitals were named category winners, and one was recognized with a distinctive achievement award ...

Article
Strategies for Supporting Employees' Mental Health
February 3, 2016

In addition to looking after employees' physical health while on the job, hospitals should also offer support for employees' mental health.

Article
Germ-Zapping Robots Help Fight Superbugs
February 2, 2016

The latest germ-zapping technology is helping organizations reduce hospital-acquired infections.

Article
Strategies for Helping Employees Stay Healthy on the Job
February 2, 2016

Health care industry employees are injured on the job more than in any other industry. Providing health programs helps them focus on delivering ...

Article
How Akron Children's Hospital Saved $60 Million on New Facility
February 2, 2016

Every dollar saved on a major capital project is an opportunity to further enhance patient services and outcomes.

Article
How to Improve Care and Reduce Costs
February 2, 2016

Here's how Yale-New Haven Children's Hospital used care services data to make operational improvements.

Article
The Toll Injuries Take on Employees
February 2, 2016

OSHA statistics on employee injuries on the job and how much it costs hospitals.

CARE Award

CARE Award Delivery System Transformation

An ambitious, national project is underway to test new payment and delivery models for children with medical complexity. 

2017 Conference

2017 Quality Conference

The 2017 Quality and Safety Conference is the premier event for children’s hospital professionals with a passion for quality improvement.