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Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

Featured Resource

Survey
Wellness Trends and Survey Results: A Shift in Strategy September 19, 2019

For hospitals to thrive, employees must thrive too.

Resources

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Toolkit
COVID-19: Policy Resources for Children's Hospitals
October 30, 2020

This resource hub is designed to help you track policy-related resources helpful to your work during the COVID-19 crisis.

Letter or Testimony
Federal Lawmakers Advocate for Children's Hospitals' COVID-19 Needs
October 30, 2020

Lawmakers sent letters to congressional leadership and HHS asking that additional funding and resources be allotted to children's hospitals during COVID-19.

Article
Research Uncovers How Night-Shift Work Causes Internal Clock Confusion
October 27, 2020

Researchers identified cell secretions during shift changes that disrupt body clock alignment and raise risk of health issues.

Article
Q&A With a Health Equity Researcher
October 27, 2020

An announcer by trade shifts gears to research and examine social justice in medicine.

Article
4 Patient Families Explain What Children's Hospitals Mean to Them
October 27, 2020

In these challenging times, it's important to remind yourself why you do what you do. These four family stories show how you make a huge difference in their lives-a difference that could not be made without you.

Article
Children’s Hospitals Unite to Advocate for CARES Act Funding
October 27, 2020

Initial rounds of federal aid were based on Medicare participation, which excluded children’s hospitals.

Analysis or Summary
Congressional Relief Legislation and Children's Hospitals Requests in Response to COVID-19
October 23, 2020

Three congressional packages and one supplemental for COVID-19 relief have passed to date. Read more about them here.

Article
Leadership Tip: The Importance of Paying it Forward
October 22, 2020

Now more than ever, children’s hospital teams across the country continue to connect, collaborate and support each other.

Article
Leadership Tip: 5 Apps to Boost Your Productivity
October 14, 2020

Fully leveraging technology will increase efficiency and promote collaboration.

Analysis or Summary
COVID-19 Emergency Declaration Timeline
October 9, 2020

President Trump issued a national emergency declaration that allows HHS to declare a public health emergency.

Analysis or Summary
Chart of Section 1135 Waivers for State Medicaid/CHIP COVID-19 Response
October 9, 2020

This chart summarizes approved state 1135 waivers of Medicaid and CHIP requirements and will be updated as CMS approves additional states' requests.

Analysis or Summary
CHA Submits Comments to CMS on CY 2021 PFS Proposed Rule
October 6, 2020

We submitted comments to CMS on the CY 2021 Medicare Physician Fee Schedule proposed rule.

Article
Health Care Providers Show Smiles Behind Their Masks
September 22, 2020

Children’s hospital develops fun, novel way for masked staffers to share their smiles with patients and families.

Reference Material
Visitor Management
September 17, 2020

Recommendations from Children's Hospital New Orleans on managing visitors during the pandemic.

Reference Material
Viral Respiratory Precautions
September 17, 2020

Seattle Children's shared its precautions for RSV and parainfluenza, which apply to COVID-19 as well.

Reference Material
Urgent OR Cases
September 17, 2020

Guidance from Children's Hospital Colorado on determining which OR cases are urgent during the pandemic.

Reference Material
Telephone Triage Protocols
September 17, 2020

New protocols from Children's Hospital Colorado for triaging questions related to COVID-19.

Reference Material
Peer Support Resources
September 17, 2020

Children's Minnesota shares an example of peer support materials for staff.

Reference Material
Staff Self Monitoring Guidelines
September 17, 2020

A symptom tracker and outline for monitoring staff health.

Reference Material
Staff Mental Health Resources
September 17, 2020

A list of third-party mental health resources for children's hospital teams.

Reference Material
Staff Health and Wellbeing Flyer
September 17, 2020

A checklist and wellness resource guide for children's hospital employees during the pandemic.

Reference Material
Specimen Collection and Test Ordering PowerPoint
September 17, 2020

A guide for testing for COVID-19 properly.

Article
Leadership Tip: Value the Ability to Listen
September 15, 2020

Strong listening skills are important in well-rounded leaders—and they empower their teams as well.

Reference Material
Social Media Toolkit Accessing Hospital Services During COVID19
September 11, 2020

A guide for a social media campaign to increase public awareness in seeking care during the COVID-19 pandemic.

Reference Material
Yale New Haven COVID19 Screening Process
September 11, 2020

Yale New Haven Children's Hospital's process for screening patients for COVID-19 in a tent outside the facility.

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