Operations & Performance Improvement

Children’s hospitals face huge challenges to improve patient outcomes, decrease costs and transform the delivery of care – like offering more coordinated care – while maintaining training programs for the next generation of pediatricians and specialists. Our resources help hospitals improve operational efficiency, including the environment of care and patient satisfaction, and drive costs out of the health care system.

Resources

Article
The 7 Things Families Care About Most
September 9, 2019

One hospital was surprised to learn that parents don’t cite patient safety as being important, and there’s a theory why.

Case Study
Use Data to Predict Emergency Department Staffing Needs
September 9, 2019

Here's how Children's Hospital of Philadelphia created staffing efficiency in the ED with data, role clarification and flexibility.

Case Study
Manage Productivity in a Pediatric Emergency Department
August 19, 2019

Several routine practices help Children's Hospital of Orange County (CHOC) adjust to patient volume and efficiently deliver care. Leaders at CHOC constantly monitor acuity levels and census throughout the hospital to successfully manage productivity in the ED.

Case Study
High-Performing Pediatric Emergency Departments
August 14, 2019

Managing productivity in the emergency department is a year-round challenge. Dell Children's Medical Center of Central Texas describes tequniques they use for adapting to census.

Article
Census 2020: The Bureau's Strategy for Accurately Counting Children
August 8, 2019

How one leader at the Census Bureau is focusing on a more accurate count of children in the 2020 Census.

Article
How This Children's Hospital Updated its Brand and Image
July 29, 2019

As this children’s hospital was building a new space, leadership realized the organization’s brand needed a makeover.

Article
The State of Value-Based Care in Pediatrics
July 29, 2019

Children’s hospitals navigate new contracts and standards for patient outcomes.

Article
Cultivating an Entrepreneurial Passion
July 29, 2019

Family conversations and willingness to try something new cultivated Soraya Darabi's passion.

Article
Prepare Millennials to Step into Leadership Positions
July 29, 2019

In the face of baby boomers’ mass retirement, children’s hospitals look to prepare the next generation of leaders.

Article
When Children's Hospitals Partner With Each Other, Patients Win
July 29, 2019

For years, hospitals have formed partnerships with outside organizations to advance their goals of improving the lives of children and their families. Now, more children’s hospitals are partnering on clinical services to deliver the highest-quality care, increase access to services and leverage resources to create greater value.

Article
Census 2020: How Children's Hospitals Can Reduce Undercounted Children
July 3, 2019

Children’s hospitals are positioned to answer questions about the census and encourage parents to count children they otherwise might not.

Article
How Adding Pediatric ORs Changed a Children's Hospital
June 17, 2019

A children’s hospital within an adult hospital recognized the need to attract pediatric surgical talent and expand its breadth of services.

Article
Hospital Ceremonies Honor Pediatric Organ Donors and Families
June 12, 2019

Organ donors are escorted to the operating room by the family, as the hallways are lined with doctors, nurses, specialists and other hospital staff paying their respects.

Article
Leadership Tip: Finding Common Ground Begins with Respect
May 14, 2019

For Johns Hopkins Children’s Center’s chief medical officer, Maggie Moon, assuming the best intentions of everyone on staff is a great starting point for productive conversation.

Article
A Leader's Perspective: Leveraging Experience to Forge a New Path
May 7, 2019

Maggie Moon, M.D., M.P.H., is Johns Hopkins Children’s Center’s first chief medical officer. In this role, she’s put her focus on reducing communication gaps and plotting out the future of pediatrics.

Article
Strategies for Health Care Leaders to Navigate During Times of Change
April 26, 2019

These leadership concepts can be a lifesaver during times of organizational change.

Article
Census 101: The 2020 Census and Why it Matters for Children's Health
April 9, 2019

The once-per-decade count aids in deciding how federal funds are allocated in the coming years, including programs that support the pediatric population.

Article
Improving Patient Outcomes From the Bedside to the Journals
April 3, 2019

The first week of April marks National Young Adult Cancer Awareness Week. In recognition, Children's Hospitals Today looks at how one nurse scientist is working to improve outcomes for this patient population.

Article
Creating Career Paths for Hospital Employees
March 20, 2019

How Ann & Robert H. Lurie Children's Hospital of Chicago is making an investment in the career growth of its employees.

Article
Small Details Can Bring the Biggest Joy in Children's Hospitals
March 20, 2019

The minute details in a children's hospital experience can greatly impact a patient's recovery, family support and staff retention, all by inspiring joy.

Article
Systematically Improving Quality Within a Pediatric Clinically Integrated Network
March 20, 2019

Children's Mercy Kansas City's clinically integrated network, Children's Health Network, aims to improve how an organization of primary care facilities use an operational framework.

Article
Leadership Tip: The Power of Asking Questions
March 5, 2019

R. Lawrence Moss has worn many different leadership hats on his way to becoming president and CEO of Nemours Children's Health System.

Article
Network of Pediatricians Helps Patient Families Manage Asthma
February 27, 2019

Children's hospital aligns with pediatricians to deliver asthma care.

Article
A Family Faces the Reality of Leaving the Children's Hospital Environment
February 1, 2019

As Christian Panarese, who has cerebral palsy, moves into adulthood, his family prepares for a new health care reality.

Article
Meet CHA Board Member Deborah Feldman
February 1, 2019

Deborah Feldma, president and CEO of Dayton Children's Hospital, joined the board in 2019.

CARE Award

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Transforming care delivery and payment for children with medical complexity