The Winter 2020 issue of Children's Hospitals Today features articles on how hospitals are tackling enduring challenges in health care; training employees to provide stellar customer service; and creating community partnerships to improve care for targeted populations
Beyond the Box
Children’s hospitals are trying different ways of doing things in the face of three emerging, evolving and changing issues in pediatric health care.
Critical Community Partnerships
Partnerships between children's hospitals and community organizations have demonstrated improvement in targeted populations.
From 'Oh No' to 'Awesome!'
The secret to stellar customer service? Give hospital employees the skills and confidence to tackle tough service challenges.
New Opportunities in the New Year
Leadership Tip: The Power of Asking Questions
'I Knew I wanted to Help Other Kids'
Enhancing Nursing Workforce Diversity
Broader Newborn Screening Could Lead to Better Outcomes
How Telemedicine Affects the Number of Antibiotics Prescribed
Individualizing Care for Patients with Special Needs
Nurses Uses Her Breastfeeding Experience to Relate to New Moms
Q&A: Mental Readiness Expert
Antibiotic Study Helps Patient Avoid Appendectomy